When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
We hope that you absolutely love
your new product(s) from Milvertons! Please note that Milvertons must
be notified if your item has a manufacturing defect in its
workmanship within 72 hours of receipt of goods to be
a full refund or replacement. If for any reason you are not
satisfied with the products purchased from Milvertons, you
to return it.
To be eligible
return, goods must be unopened, unused, undamaged and accompanied
by proof of
purchase. Goods being returned must also be in the same
when delivered including original packaging. Please note
customers are responsible for shipping costs on returned items.
are advised to get proof of postage when returning goods as we
held responsible for lost packages.
All orders shipped to customers outside the U.S. are not eligible for return/exchange, except if the return is due to damage or wrong order.
please email firstname.lastname@example.org with the subject 'Returns'
order number, name and the reason for the return. Please do
back your purchase - we will provide you with instructions on
send return goods. Once a return is received and inspected, you
a confirmation email notifying you of the status of your
If the refund is approved, then your refund will be
processed, and a credit will automatically be applied to your credit
card or original method of payment shortly after.
Milvertons monitors return activity for abuse and reserves the right to limit returns or exchanges.
goods once Milvertons has been notified and the return is
made within 30 days of the purchase date. If 30 days have gone by since
purchase, unfortunately we cannot offer you a refund.